Satisfaction Guarantee
Savvier's "Satisfaction Guarantee"
policy allows our customers to evaluate their purchases for up to
30 days. If our customers are not completely satisfied during this
evaluation period, they can return their purchase to receive a full
refund of the purchase price, minus shipping and handling charges.
Customers do not need to call before returning a product for a refund.
In order to receive a refund, customers should simply return the
product to our customer service center (Crunchless Abs, 7850 Ruffner
Avenue, Dept. 4000, Van Nuys, CA 91406) at their expense with appropriate
shipment insurance. Customers should also include their name, address
and phone number to ensure the refund is applied correctly. Customers
are also encouraged to include a note with a brief reason for the
return, although this is not required to receive a refund.
Crunchless Abs customers must return all components that were originally
shipped, except for any items advertised as free gifts.
Savvier's customer service center will issue a refund (either by
credit card refund or by mailing a refund check) within 10 business
days of receiving the returned merchandise, as long as the return
qualifies for a refund in accordance with the conditions specified
in this Satisfaction Guarantee. If the returned merchandise does
not qualify for a refund or is incomplete, then Savvier's customer
service center will attempt to notify the customer of what additional
steps must be taken in order to qualify for a refund.
In the event a product is damaged during shipment to the customer,
Savvier will ship a replacement at no additional charge, provided
the customer notifies Savvier's customer service center of the damaged
shipment within 5 business days of receiving it.
Customers who have enrolled in our Essential Boost or Video/DVD
automatic ongoing shipments programs may cancel all future shipments
at any time by calling Savvier’s customer service center at 800-901-6623.
To receive a refund on a shipment made prior to cancellation, just
return the merchandise, as mentioned earlier in this Satisfaction
Guarantee.
If a customer desires replacement parts or components after 30 days,
these can be purchased individually on our website www.CrunchlessAbs.com
or by calling our customer service center at 800-901-6623.
